Conflict occurs in every job and relationship. Conflict can be good or bad - how you handle it is what makes the difference! Learn key conflict management skills for professional and personal success.
Listening is a critical communication skill, and it's necessary for success in any occupation. In this half-day course, you'll learn to apply key listening skills necessary for success.
The ability to evaluate employee performance effectively is a key management skill. In this half-day course, you'll learn how to conduct meaningful performance appraisals while avoiding common problems and pitfalls.