Properly conducted internal investigations can facilitate prompt conflict resolution and potentially reduce the escalation. Attend this half-day seminar and learn the basics of conducting effective, compliant investigations.
AL Nursing Home Administrators
Conflict occurs in every job and relationship. Conflict can be good or bad - how you handle it is what makes the difference! Learn key conflict management skills for professional and personal success.
Listening is a critical communication skill, and it's necessary for success in any occupation. In this half-day course, you'll learn to apply key listening skills necessary for success.