Cultivating a work environment characterized by cultural competence is critical for success in the modern business environment. Today’s workforce is more diverse now than it has ever been in the past, and is likely to continue to become more and more diverse in the future. Organizations and individual professionals are well-served by striving to create inclusive work environments where diversity is truly welcomed and people are valued because of their unique contributions and individual differences – not in spite of them. Cultural competence is the key.
AL Social Workers
Managers, business owners and communication professionals need to know how communication flows within an organization. Attend this half-day seminar and learn the essentials of organizational communication, including implications for employee relations and public relations.
Attend this half-day seminar and learn key skills for delivering effective customer service.