HRCI General PHR-SPHR Recertification

Beyond 'Illegal' Interview Questions: What Hiring Managers Need to Know About Protected Characteristics

Designed for individuals involved in any aspect of the hiring process, this course provides a comprehensive overview of key facts about protected characteristics to screen applicants, conduct interviews and make hiring decisions in a manner that is compliant with U.S. equal employment opportunity (EEO) laws and regulations.

Coaching Skills for Managers: How to Be a Coach in the Workplace

If you want to be a great manager or HR professional, it’s important that your employees don’t just see you as a boss. If your employees perceive you solely as a “boss” – and not as a coach, that can set the stage for an adversarial ‘us versus them’ dynamic in the relationship. Such a dynamic doesn’t lead to the most productive or effective work environment, and it can keep individual employees – and teams – from reaching their full potential.

Science-Based Selection: Smart Hiring Decisions Made Simple

Selecting and retaining the right employees is critical to organizational success. Skills aren’t the only important factor to consider. Skills matter, but so does job fit. And job fit involves more than finding someone who will ‘get along’ with their coworkers or manager. Job fit involves cognitive, behavioral, and interest elements – and it’s difficult (impossible, really) to get those just from one-to-one interactions or reviewing application paperwork.  

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