Effective Conflict Management: Skills & Strategies for Supervisors
Conflict is a natural part of every job and every relationship of significance. It's a fact that conflict is inevitable in the workplace. It’s also true that conflict isn’t an inherently negative thing. Conflict in and of itself is neither good nor bad. What matters is how conflict is handled – and conflict that is properly handled can strengthen workplace relationships. Effective leaders, managers and HR professionals must be adept at managing conflict.