Customer service is a major component of virtually every job and is a key component of organizational success. Attend this half-day seminar and learn keys to cultivating customer loyalty by providing exceptional customer service.
SHRM-CP/SHRM SCP Recertification
Providing feedback to employees – positive and negative – is a vital part of every management job and doing so is a skill that every supervisor and HR professional needs to master. This half-day seminar teachers supervisors how to provide employees with the feedback they need to succeed.
Learn how to create and implement an effective social networking strategy that makes sense for your organization.