Bias in the Workplace: Recognizing & Overcoming Its Impact

Course Description: 

As an employee of a diverse organization that's committed to inclusion, it's critical to recognize your own biases and proactively strive to overcome any negative impact they may have on attitudes, perceptions, and workplace behaviors.

2 Types of Bias: Conscious and Unconscious
If your first thought is to think "Wait - I don't have any biases," it's important to understand that everyone has biases. There are two kinds of bias - conscious and unconscious - and both are barriers to an inclusive work environment.

  • Unconscious/Implicit bias - Stereotypes or beliefs about certain groups that a person isn't aware he or she has, but that impact the individual's perceptions, expectations, and/or reactions to people in those groups
  • Conscious/Explicit bias - Attitudes or beliefs toward certain groups that a person knows he or she has.

Key Learning Objectives

Attend this informative session and discover key sources of bias - both conscious and unconscious - and how to recognize bias for what it is.

Learn response strategies that can help minimize or overcome the impact of bias on workplace behaviors and relationships.


Moving Toward Cultural Competence

Learning to recognize one's biases is an essential first step toward overcoming the impact of bias in the workplace, which is necessary to begin developing the essential skill of cultural competence.