All Seminars Listing

This is a complete list and descriptions of MTI’s seminars which are scheduled throughout the year for public training. Our training is categorized into major areas: Customer Service, Computer Training, Communications & Writing, Management & HR, and Food Protection. Each of these courses can also be modified for private training. If you have questions about a specific course or when it will be scheduled please contact us.

 

Need to learn how to create and deliver effective employee or customer training solutions?

Whether your job involves conducting employee orientation sessions, leading client or employee training classes, or simply providing employees and peers with the instructions they need to do their jobs, it's a fact that you need to know the basics of how adults learn and how to create instruction that results in the application of transferable skills in the workplace.

Learning Objectives:

MTI's High Impact Training seminar focuses on practical training for managers, HR practitioners, and other professionals who are involved in providing training to their employees and co-workers.This course emphasizes developing and delivering training for adult learners in a corporate setting.

Topics covered include:

  • Understanding how adults learn
  • Tips for reaching adult learners
  • Enhancing adult learner motivation
  • Techniques for providing high impact training
  • Creating effective learning objectives
  • Practical suggestions for dynamic presentation delivery

Who Should Attend

  • Trainers
  • Supervisors
  • Managers
  • Team leaders
  • Business owners
  • HR professionals
  • Safety professionals
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Using behavior based interviewing techniques when screening prospective new hires is an excellent way to increase the likelihood of matching the right people with the right jobs. Learn how to ask behavioral interview questions and what to listen for when making hiring decisions.

Do you want to improve your chances of selecting the right people for the right jobs? Many managers spend more time pitching applicants on why they should work for their companies instead of finding out what types of workers the people they're interviewing are likely to be. Using behavior based interviewing techniques when screening prospective new hires is an excellent way to increase the likelihood of matching the right people with the right jobs.

Learning Objectives

Behavior Based Interviewing is designed for those who participate in the process of screening and hiring job applicants. The underlying premise behind this popular and effective interviewing technique is that the best predictor of future behavior is past behavior. By using behavior based interviewing techniques, managers can get a sense of what applicants have done in the past, what they learned from the consequences of their actions, and how they're likely to behave on the job in the future.

Topics covered in this half-day seminar include

  • Brief introduction to the interview, selection, and hiring process
  • What behavioral questions really are
  • How behavioral questions differ from situational ones
  • Why it is beneficial to use behavior based questions in your interviewing strategy
  • When to use behavior based questions
  • How to work behavior based questions into interviews along with other question types
  • How to construct behavior based questions
  • Understanding/interpreting responses to behavior based questions

Who Should Attend

  • Supervisors/team leaders involved in interviewing
  • Managers involved in interviewing
  • Executives
  • Business owners
  • HR professionals
  • Professionals preparing for a move to management
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Having strong team provides today’s organizations with a competitive advantage, and HR professionals are uniquely positioned to play a very active role in cultivating an organizational culture where teamwork is not only possible, but can thrive. Developing an organizational culture designed to empower teams at all levels to become cohesive, functional and effective (all factors that impact bottom line success!) requires strategic thinking, planning and implementation from HR professionals. Attend this informative session and discover best practices and practical strategies for the many ways HR can impact team development throughout every aspect of the organization.

Key Topics:

Key topics covered Include how to:
•    Serve as an effective an internal team development consultant to leaders, managers and employees across the organization
•    Implement a strategic approach to staffing, succession planning and career development designed to maximize both team development and organizational performance
•    Structure the onboarding process to maximize team effectiveness
•    Ensure managers truly understand and are held accountable for their role in cultivating a culture of teamwork
•    Diagnose/identify true team challenges to develop substantive, lasting change (rather than one-size-fits all team building efforts) consistent with business strategy
•    Incorporate learning and development opportunities specific to team development into the organization’s talent development strategy
•    Ensure all team building efforts are tied to and support business strategy as well as serve the interests of stakeholders
•    Reinforce to organizational leaders how strong teams and organization wide team building efforts contribute to overall business strategy and bottom line success

From strategic planning through ongoing interventions and activities, HR plays a very direct, active and strategic role in the team building process. By implementing the best practices and practical strategies covered in this session, you’ll be on your way to expanding HR’s strategic impact on your organization and contributing to building a better workplace through stronger teams in a very real way.

Who Should Attend

  • HR leaders
  • Other HR professionals
  • Managers & Supervisors
  • Organizational Development (OD) professionals
  • Organizational Excellence professionals
  • Learning & Development professionals
  • Executives
  • Project Managers
  • Business Owners

Program

This program can be delivered in varying lengths, ranging from a half-day workshop to a one-hour keynote presentation or webinar. Contact us to schedule a session for your company or organization.

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Is your organization positioned to embrace and benefit from the latest advances in social media? Or, are you still pretending social media doesn't exist? Maybe you're "just letting it happen" or "dabbling" with social networking. If this sounds like your approach to social networking, it's time to learn how to develop a strategy for social media usage that is aligned with your company's overall goals and objectives.

Like it or not, social media is a part of 21st century culture and the lines between personal and business online networking are becoming less distinct every day. Businesses and professionals who recognize the value of social networking and incorporate it into their success strategies are placing themselves in a unique position to make the most of this relatively new tool for strategic business communication. As with every form of communication, there are right ways to incorporate social networking into your strategic business plan, as well as several wrong ways that can actually do more harm than good.

Find out why social media is integral to modern corporate communication and learn how to create and implement an effective social networking strategy that makes sense for your organization - and that will align your company's use of social media with your organization's strategic business plan for long term success.

Topics include:

  • Why social media marketing is essential
  • Creating a social media strategy that aligns with business strategy
  • Social media as a tool for strategic business communication
  • Inbound (social media) versus outbound (traditional) communication tools
  • Overview of and strategic applications for popular social media sites, including Facebook, Twitter, LinkedIn and Pinterest
  • Social media cautions and policy considerations

Who Should Attend:

  • Small business owners
  • Operations managers
  • Marketing managers
  • Sales managers
  • Public relations practitioners
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Have you done an internal customer service check-up at your organization lately? Do your company's managers and employees treat each other the way you know that paying customers should be treated? If you want to find out how to create a culture of customer service throughout your organization, this class is for you!

Learning Objectives

It's a fact that customer service success starts from the inside. MTI's Internal Customer Service class is designed for managers, business owners, and other professionals who want to cultivate a true service culture in their organizations. A company must exhibit exceptional internal customer service in order to truly provide exceptional service to their external customers.  Learn how developing a customer service orientation within your organization can give you a competitive edge in today’s service-oriented market. 

Topics Covered in this half-day seminar include:

  • Who are your customers?
  • Understanding the importance of internal customers
  • Relationship between internal and external customer service
  • Internal customer service checkup
  • Benefits of internal customer service
  • Effective communication for internal customer service
  • How to improve internal customer service
  • How to be a good internal customer?
  • How to provide exceptional internal service?
  • Tips for strengthening internal customer service
  • Conduct an internal customer service checkup

Who Should Attend

  • Employees in any department
  • Managers/supervisors/team members
  • Small business owners
  • Customer service professionals
  • HR professionals
  • Public relations professionals

Program

This program can be delivered in varying lengths, ranging from a half-day workshop to a one-hour keynote presentation or webinar. Contact us to schedule a session for your company or organization.

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For both practical and legal reasons, internal investigations are increasingly becoming an important part of business culture. Managers must be aware of the legal importance of internal investigations as well as the best practices for conducting those investigations.

Properly conducted internal investigations can facilitate prompt conflict resolution and potentially reduce the likelihood of litigation. Properly conducted internal investigations can also provide important evidence in the event litigation does arise. In contrast, poorly conducted internal investigations can create bad evidence.  

MTI's Internal Investigations Essentials seminar provides an overview of the primary employment laws that are likely to come into play when the need for an internal investigation arises, and is designed to provide attendees with practical suggestions for planning and conducting internal investigations in the workplace.

Topics covered in this half-day seminar include: 

  • Overview of federal and state employment laws
  • The role the internal investigation, notes and reports in employment litigation
  • Planning and conducting internal investigations
  • The complaint intake process
  • Determining who should conduct the investigation
  • Creating an investigation action plan
  • Formulating interview questions and conducting interviews
  • Confidentiality
  • Implementing remedial measures during the investigation process
  • Role of legal counsel
  • I've conducted the interviews, now what?
  • Analyzing the evidence and developing response
  • Preparing internal investigation reports
  • Providing feedback to the complaining party
  • Avoiding claims of retaliation

Who Should Attend

  • Business owners
  • HR professionals
  • Safety professionals
  • Ethics officers
  • Compliance officers
  • Others who may be involved in workplace investigations
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Whether you are new to the hiring process or if you’re a seasoned manager or HR practitioner, you’re sure to find the powerful tips and techniques you’ll learn from Interviewing Strategies: Essential Skills for Hiring Managers to be helpful, effective, and different from what you’ve heard in other interviewing skills training.

Course Objectives

Going beyond the basics of what not to ask interviewees, Interviewing Strategies: Essential Skills for Hiring Managers focuses on what you really need to know to conduct revealing interviews to help identify people who not only have the skills you need, but who are also the best fit for your company and your specific staffing goals.

Examples of what you’ll learn include:

  • Getting a clear picture of your interviewing goals
  • 9 keys to effective interview preparation
  • 8 key interviewing skills
  • How to choose appropriate questions and questioning techniques based on goals and criteria
  • Questioning approaches to avoid on order to ensure your chances of getting accurate interviewee insights
  • Questions interviewees are likely to ask so you can be prepared to respond
  • Interviewer bias errors to avoid
  • Interpreting what interviewees tell you through verbal and nonverbal communication
  • Considerations to use when comparing applicants
  • Additional tips and techniques to utilize for effective interviewing
  • Decision making/selection criteria

Who Should Attend

  • Managers
  • Supervisors
  • Recruiters
  • HR professionals
  • Anyone involved in screening or hiring
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Whether you are new to the hiring process or if you’re a seasoned manager or HR practitioner, you’re sure to find the powerful tips and techniques you’ll learn from MTI's Interviewing Success Strategies: Essential Skills for Hiring Managers to be helpful, effective, and different from what you’ve heard in other interviewing skills training. Going beyond the basics of what not to ask interviewees, this program focuses on what you really need to know to conduct revealing interviews to help identify candidates who not only have the skills you need, but who are also the best fit for your specific staffing goals and your company's culture.

Key Topics

Key topics covered include:

  • Getting a clear picture of your interviewing goals
  • How to effectively prepare for an interview
  • Key interviewing skills
  • How to choose appropriate questions and questioning techniques based on goals and criteria
  • Questioning approaches to avoid on order to ensure your chances of getting accurate interviewee insights
  • Questions interviewees are likely to ask so you can be prepared to respond
  • Interviewer bias errors to avoid
  • Key listening skills for interviewers to utilize
  • Interpreting what interviewees tell you through verbal and nonverbal communication
  • Considerations to use when comparing applicants
  • Additional tips and techniques to utilize for effective interviewing
  • Decision making/selection criteria

Who Should Attend

  • HR professionals
  • Talent Acquisition professionals
  • Talent Management professionals
  • Staffing agency professionals
  • Recruiters
  • Managers & Supervisors involved in interviewing or hiring
  • Business owners

Program

This program can be delivered in varying lengths, ranging from a half-day workshop to a one-hour keynote presentation or webinar. Contact us to schedule a session for your company or organization.

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What is it that separates leaders from supervisors? It's a fact that the most effective supervisors are viewed as leaders by the people they manage as well as their peers. If you want to find out how to reach your potential as a manager, this class is for you.

Learning Objectives

MTI's Leadership Essentials seminar is designed to help those who work in supervisory positions or who are planning to become managers learn the key concepts to being viewed as effective leaders. Management and leadership are two entirely different things. Many people function as supervisors without exhibiting the traits that position them as leaders with their staff members and peers within their organizations. Leadership is an intangible quality, yet it is key component of professional success. Learn more about the nature of effective leadership, leadership styles, personality types, servant leadership, and the role of power and influence.

Topics Covered in this half-day seminar include:

  • The nature of leadership
  • What leadership is not
  • How leadership differs from management
  • Characteristics of effective leaders
  • Key components of leadership
  • Identifying leadership potential
  • Traits leaders cannot have
  • Effective leadership attitude
  • What is a leader?

Who should attend:

  • Managers
  • Supervisors
  • Team Leaders
  • People who want to become managers/supervisors/team leaders
  • Business owners
  • Human resource management professionals
  • Others who have personnel management responsibilities
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Are you looking for a meaningful tool to reach your full potential as a leader? MTI’s Leadership Insights: Practical Solutions Tailored to Your Style workshop is not just another seminar with a workbook and a general theory on what it takes to be an effective leader. The simple fact is that there is not one right way to lead – and what works for one person might not work for you.

Key Benefits

Attend this interactive one-day workshop and learn your specific leadership strengths –with tangible solutions tailored to your personality and leadership style. You’ll develop key insights regarding the critical elements of leadership (vision, alignment and execution) and leave with real-world guidance tailored to your individual style.

As a participant in MTI’s Leadership Insights: Practical Solutions Tailored to Your Style workshop, you will complete the widely-recognized and validated Everything DiSC Work of Leaders adaptive assessment prior to the training. In the workshop, you will discover your unique leadership strengths and areas of opportunity within a practical framework you can immediately apply in your professional life for powerful results.

You’ll leave with concrete insights to empower you to make the most of your natural tendencies and personality style to move toward best practices for leadership – all in an engaging workshop tailored specifically to understanding your style of leadership.

Schedule your Leadership Insights: Practical Solutions Tailored to Your Style workshop today. Register for the next public workshop or contact us to schedule on-site training for your company or organization. 

Workshop Highlights

  • Everything DiSC Work of Leaders assessment - Completed online
  • 20-page personalized leadership style assessment
  • Interactive training workbook
  • Professional training focused on leadership best practices specific to your style

This workshop will give you a new outlook on your approach to leadership and provide you with a personalized roadmap for moving toward best practices.

 

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A reduction in workforce is definitely not a situation that any manager, business owner, or HR professional wants to have to deal with, but sometimes these situations become an unfortunate reality. Advance training for everyone who will be involved in the notification process is critical. That is exactly what your team will learn in MTI's informative program, Leading Through Downsizing:  Best Practices for Layoff Notification and Survivor Communication.

The way layoff notifications are handled will have a direct impact on the entire organization, including both the people who are directly affected (meaning their positions have been eliminated) and the individuals who will be staying with your organization – the layoff survivors – as the company moves forward. Handling the notification and post-notification process appropriately is an important key to protecting the organization’s brand and image, as well as maintaining good relationships with employees who will continue working with the company after a reduction in force (RIF). If your organization is facing a layoff, the leadership team, supervisors and HR professionals who will be involved in notifying employees must be properly trained regarding best practices for what is sure to be a stressful and difficult time for everyone involved.

Key Topics

Key topics covered include:

  • Keys to effective leadership leading up to, during and following layoff notifications
  • Critical elements of effective, respectful layoff notification conversations, including timing, content and delivery
  • Example “best practice” notification conversation
  • What to expect in terms of responses, questions and reactions from affected workers
  • Managerial considerations regarding layoff survivor emotions, morale, productivity and team structure
  • Moving forward following this time of turbulence

Who Should Attend

  • HR Professionals
  • Managers & Supervisors
  • Executives
  • Business Owners
  • Organizational Development Professionals

Program

This program can be delivered in varying lengths, ranging from a half-day workshop to a one-hour keynote presentation or webinar. Contact us to schedule a session for your company or organization.

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Are you new to a management position? Are you thinking about stepping up to a supervisory role? Do you have a say in hiring or promoting people to management roles within your company? If you can answer yes to any of these questions, MTI's Management Essentials course is for you.

In order to be an effective manager, an individual needs to know what management really is as an art and a science. Learn key skills for management success, ranging from basic managerial functions to the many expectations employees place on their supervisors.

Course Content

Topics covered include:

  • Four basic functions of management (planning, organizing, leading, controlling)
  • Three categories of managerial skills (technical, human, and conceptual)
  • Roles and tasks of managers
  • Rewards and drawbacks of being a supervisor
  • Characteristics of effective managers
  • Tips for supervisory success

Who Should Attend

  • New supervisors/managers
  • Experienced supervisors/managers
  • Team leaders
  • Professionals preparing for a move to management
  • Business owners
  • HR professionals
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Individuals in leadership positions, including supervisors and managers at all levels, play an important role in setting the ethical tone and standards for social responsibility within their organization.

MTI's Managerial Ethics seminar covers a variety of topics related to ethical decision making in the business world, emphasizing the idea that ethical decision making practices are in the best long term interests of the company, as well as of its employees, customers, and the larger community.

Learning Objectives:

Topics covered in this half day seminar include:

  • Corporate social responsibility
  • Common ethical dilemmas faced by mangers
  • Setting the stage for a culture of ethics
  • Guidelines for ethical decision making
  • Additional topics

Who Should Attend

  • Managers
  • Supervisors
  • Team leaders
  • Executives
  • Business owners
  • HR professionals

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Managing employee morale is very different during times of economic difficulty than during times of prosperity. When times are tough, one thing is certain. Employees are scared. They are worried about their futures - both with the organization and on a personal level. Efforts to manage morale during down times must start with the recognizing that what employees need during times of uncertainty can't be addressed by traditional approaches to improving morale. 

Course Objectives

MTI's Managing Employee Morale in a Difficult Economy seminar focuses on redefining morale management for a down economy and provides managers with practical tips and suggestions they can adopt to take steps toward alleviating the fear and stress that employees are facing on a daily basis. This class is designed for managers, business owners, and human resources professionals who want to make sure their organization's are taking proactive steps toward effectively managing employee morale in light of the current economic environment. 

The way an organization handles this issue during difficult times can have a direct impact on the company's success - both in the near term and well into the future, even after economic recovery occurs. People look to the organization's leaders for guidance, so it's essential that management is sending the right message to the rest of the organization. If managers are in a panic mode, morale will suffer.

If the company's leaders are focused on open communication and maximizing efficiency the rest of the organization can follow suit. It's important during difficult times to look inside one's own organization for talent and expertise that makes it possible to streamline processes, help employees improve their skills, and keep things moving forward.

Who Should Attend

  • Supervisors
  • Managers
  • Team leaders
  • Executives
  • Business owners
  • HR professionals
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Ethics Training for Managers

The decisions and actions that individuals in leadership positions, including supervisors and managers at all levels, play an important role in setting the ethical tone and standards for social responsibility within their organization. After all, employees learn what behaviors are considered acceptable within their companies from observing the actions of their leaders.

This is why it is critical for company leaders to conduct themselves in a manner that is consistent with the organization’s vision, mission, and values while also taking into account the potential impact on all stakeholder groups when making decisions. In order to do this, it is necessary to know how to apply sound ethical principles and to get in the habit of doing so daily. That's exactly what you'll learn in this informative half-day workshop.

Focus Areas

With such a strong emphasis on the impact of ethical decision making in the business world, it is more important now than ever before that every supervisor and manager be trained regarding managerial ethics. Attend this informative session for practical strategies you can use to incorporating ethical considerations into decision

Key learning objectives include:

  • The concepts of business ethics and corporate social responsibility
  • How and why managers set the ethical tone for their companies
  • Applying the stakeholder perspective to decision making
  • Four approaches to ethical decision making (utilitarian, moral-rights, individualism, and justice)
  • Individual and organizational factors that impact ethical decisions
  • Setting the stage for a culture of ethics
  • How having a culture of ethics impacts mission, vision, and values
  • Applying a simple model for ethical decision making
  • Practical guidelines to help ensure ethical decision making

Who Should Attend

This workshop is appropriate for leaders at all levels, including supervisors, managers, directors, executives and business owners.

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Are you concerned about the quality and accuracy of communication that takes place within your organization and between your company and its external publics? If you want to learn how to improve your company's communication systems and processes, this class is for you!

Learning Objectives

MTI's Organizational Communication Essentials class is designed for managers, corporate communication directors, and other professionals who need to learn how to improve the flow of communication through their organizations. This course is designed to provide attendees with a more thorough understanding of the role and effective use of communication with an organization, including implications for employee relations and public relations.

Topics Covered in this half-day seminar include:

  • What is communication?
  • The role of communication in organizations
  • 3 Functions of organizational communication
  • Managerial roles in organizational communication
  • Formal and informal communication channels
  • Directions of organizational communication (downward, upward, horizontal)
  • The grapevine as a communication tool
  • Identifying and overcoming organizational communication barriers
  • Internal and external public communication
  • Implications for management

Who Should Attend

  • Communication professionals
  • Public relations practitioners
  • Marketers
  • Sales professionals
  • Supervisors
  • Managers
  • Team leaders
  • Executives
  • Business owners
  • HR professionals
  • Safety professionals

 

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Are you ready to earn your PHR® or SPHR® human resources certification credential? MTI Business Solutions' fully online, instructor-led PHR/SPHR certification prep course is designed to help you get prepared to do just that! The course includes expert instruction from a professional instructor, encompassing key exam content areas and helpful test-taking strategies and and tips, along with current, comprehensive exam prep program materials.

Online PHR/SPHR Prep Course Details

MTI's online certification prep class for the PHR and SPHR exams includes 12, 3-hour hour live online class "meetings," which participants will attend via web browser in conjunction with speaker/headphones or telephone. For student convenience, sessions are recorded and available during the term and for for 6 months following conclusion of the class.

Course Content

Our PHR/SPHR exam prep course provides professional instruction covering each of the functional areas included on both the PHR and SPHR exams (listed below). Consistent with PHR and SPHR exam parameters, this course emphasizes U.S. employment law. It covers a wide range of HR best practices and requirements in the context of the U.S. legal and regulatory environment.

  • Business Management
  • Talent Planning and Acquisition
  • Learning and Development
  • Total Rewards
  • Employee and Labor Relations
  • Leadership & Strategy
  • Employee Relations and Engagement

Course Materials

The course is taught using current, comprehensive HRCP exam prep materials designed to cover the Human Resources Certification Institute® (HRCI®) Exam Content Outlines for both the PHR and SPHR exams. This course is scheduled  for the recommended number of hours (36) to fully cover the materials and exam content outline. To prepare for the exam, students will need to attend class and complete additional study via the course materials, which include practice exams, flash cards, and other instructional resources designed to enhance learning and prepare participants for the PHR and SPHR exams. Materials are included with the course. Students can choose the full HRCP package (print and online) or opt for print-only or online-only materials. Students will have access to the online portion of the HRCP materials for 24 months.

Instructor

The class will be taught by Mary Gormandy White, M.A., SHRM-SCP, SPHR, an experienced professional trainer with significant experience teaching HR certification prep courses, including PHR/SPHR and SHRM-CP/SCP. She has extensive HR training and consulting experience, including teaching HR Generalist, Strategic HR Leadership, and Internal Investigations certificate programs in various markets throughout the U.S. She also has extensive in-person and online teaching experience, presenting webinars on a regular basis for a number of national and international webinar companies and private clients.

Exam Details

  • The exam fee is not included in the class. You are responsible for scheduling and paying for your exam separately.
  • See HRCI for exam fees.

Eligibility Requirements

Both PHR and SPHR certifications are intended for experienced HR professionals. Not sure if you are eligible for the exam? Requirements are:

  • HS diploma or some college: Have at least four years of experience in a professional-level HR position
  • Bachelor’s degree: Have at least two years of experience in a professional-level HR position
  • Master's degree: Have at least one year of experience in a professional-level HR position

If you do not have the required level of experience to sit for the PHR or SPHR exam, consider enrolling in our aPHR exam prep program instead.

CPP Status

MTI Business Solutions is an HRCI approved Certification Prep Provider (CPP).

Upcoming Sessions/Questions

See our public workshop schedule for details about our next class or to register. If you'd like to be notified when additional public classes are added or if you're interested in scheduling a private online or in-person class for your company, organization, or group, please contact us at training@mtibusiness.com.

The HR Certification Institute® (HRCI®) does not endorse any particular preparation program or offering. We encourage prospective certification holders to use a variety of resources that reflect their learning styles and needs. Purchasing a certification product is NOT required and HRCI does not guarantee that an individual will pass based on the purchase of a certification preparation product. The red-and-purple HR design, HR CERTIFICATION INSTITUTE, PHR, SPHR, and aPHR are trademarks of registered trademarks of Human Resource Certification Institute, Inc. in the U.S. and other countries. Used Under License.

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If you're responsible for running meetings, conducting employee orientation sessions, or leading training sessions, learning how to use PowerPoint can increase your effectiveness and help you save time. MTI's PowerPoint Essentials seminar is designed to provide attendees with the skills they need to create their own PowerPoint presentations.

Learning Objectives

This course is designed to provide attendees with the training they need to create computerized presentations and handouts using PowerPoint. This half-day, hands-on seminar is taught in a computer lab. Participants will receive practical, hands-on training on an individual PC.

Topics Covered Include:

  • Planning the Presentation
  • Elements of the Main Window
  •  Using templates
  • Views
  • Text Boxes
  • Formatting Text
  • ClipArt
  • Outline View
  • Promoting / Demoting Text
  • Summary Slides
  • Copying and Deleting Slides
  • Masters
  • Themes and Designs
  • All Slides, Selected Slides
  • Changing the Color Scheme
  • Animating Text
  • Inserting Images

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This hands-on program is designed for individuals who want to learn how to perfect their grant writing skills.

Learning Objectives

Participants will learn creative editing techniques to make their words stronger, find out how to eliminate weaknesses, improve the crispness of their writing, and brush up on the basics of grammar that are essential to successful grant writing.

Taught by Creative Writing teacher, professional grant writer, and published mystery/romance writer, Bob Zeanah, the class will cover how to structure the "most important sentence" in your grant application, words to avoid, and how editing will make a more powerful and readable grant.

Who Should Attend

  • Grant writers
  • Nonprofit executives
  • Development professionals
  • Volunteers
  • Professional writers
  • Communication professionals
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Presentation and public speaking skills are critical success factors in the modern workplace. Every professional job at some time involves sharing information in some capacity. The principles of effective presentations apply whether you’re speaking to a small group or a large audience, whether you’re speaking to people inside or outside of your organization and whether you’re trying to persuade or are simply conveying facts.

Learning Objectives

Whether your role involves communicating with employees, co-workers, customers, or other stakeholders, it’s a fact that your ability to create - and deliver - strong presentations can have a direct and significant impact on your credibility and - ultimately - your professional success in your current position and beyond.  

What you say matters - but how you say things matters just as much, if not more. You can be an expert in your topic, but you won’t be successful if you can’t convey your meaning. How you deliver information determines whether or not people will listen and understand what you have to say. Improving presentation skills takes practice, but practice only works if you know what principles to follow.

Attend MTI's Public Speaking Success: How to Create and Deliver Powerful Presentations seminar and learn:

  • Three critical factors that make people listen.
  • Five characteristics of great presenters: what they are and how to cultivate them.
  • Three key steps to prepare for a presentation.
  • Five components to crafting quality presentation content.
  • Eight effective speech delivery strategies
  • Nine suggestions to help control fear and anxiety
  • Six action steps to follow on the path to powerful presentations that work.

Who Should Attend

  • Supervisors
  • Managers
  • Executives
  • Team leaders
  • Business owners
  • HR professionals
  • Sales professionals
  • Account executives
  • Professionals preparing for a move to management
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