Course Listing

Effective Telephone Customer Service
Attend this half-day seminar and learn key skills... more
Access (End User)
Microsoft Access is a powerful data tracking softw... more
Agile HR How-To: Developing an Agile HR Strategy
Are you ready to become an agile HR leader? This i... more
aPHR Certification Exam Prep Course - In-Person
Are you ready to earn your aPHR® certification cre... more
aPHR Certification Exam Prep Course - Online
Are you ready to earn your aPHR® certification cre... more
Basic SQL Server
SQL Server® is much more powerful than either Micr... more
Building Effective Customer Connections: Everything DiSC Sales and Customer Service Workshop
Attend our Everything DiSC® Sales training worksho... more
Business Writing Essentials
Business writing skills are essential for success... more
Career Transitions
Attend this half-day seminar and improve your job... more
Components of Engagement: How to Cultivate a Culture of Employee Engagement
Are you looking for a way to boost employee engage... more
Creative (and Free!) Ways to Make the Most of LinkedIn for Recruiting
LinkedIn is a powerful resource for recruiting, an... more
Creative Writing for Grant Writers
Competition for grant funding is fierce. Attend th... more
Cultivating a Culture of Teamwork
The Cultivating a Culture of Teamwork seminar is a... more
Cultivating Influence: How to Build Your Credibility, Establish Strategic Relationships & Influence Organizational Decision Making
Learn key skills to build your credibility and bec... more
Customer Service Essentials
Customer service is a major component of virtually... more
Customer Service: Effective Problem Solving
Attend this half-day seminar and learn key skills... more
Dealing With Difficult Customers
Attend this half-day seminar and improve your abil... more
Diversity & Inclusion: Keys for Developing Cultural Competence
Attend MTI's informative Diversity & Inclusion... more
Effective Communication Essentials
Looking for practical tips and suggestions that ca... more
Effective Conflict Management Skills and Strategies
Conflict occurs in every job and relationship. Con... more
Effective Listening Skills: Critical Techniques for Professional Success
Listening is a critical communication skill, and i... more
Effective Performance Appraisals
The ability to evaluate employee performance effec... more
Employee Feedback That Works
Providing feedback to employees – positive and neg... more
Employment Law for Supervisors
This half-day seminar covers the essentials of ma... more
Everything DiSC 363 for Leaders
Everything DiSC 363 for Leaders isn't just any 360... more

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